Refund policy
No Refund Return Policy
We do not accept returns or offer refunds unless the garment is defective or damaged during shipping.
Defective or Damaged Items
- Contact us within 14 days of receiving the item.
- Provide your order number and photos of the defect or damage.
- Approved returns will receive a prepaid shipping label.
Return Process
- Items must be unworn, with all tags attached.
- Upon receipt and verification, we will send a replacement or issue a full refund.
For assistance, contact info.parallelsandiego@gmail.com