Refund policy

No Refund Return Policy

We do not accept returns or offer refunds unless the garment is defective or damaged during shipping.

Defective or Damaged Items

  • Contact us within 14 days of receiving the item.
  • Provide your order number and photos of the defect or damage.
  • Approved returns will receive a prepaid shipping label.

Return Process

  • Items must be unworn, with all tags attached.
  • Upon receipt and verification, we will send a replacement or issue a full refund.

For assistance, contact info.parallelsandiego@gmail.com